Effective Date: May 2025
Welcome to KurtiCove Heritage (kurticove.com)! We, KurtiCove Heritage (Company No. 003723963-W), are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website kurticove.com (the “Site”) and purchase our products.
Your trust is paramount to us. We encourage you to read this policy carefully to understand our practices regarding your personal data and how we will treat it. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal information from you in various ways, including when you:
- Visit our Site
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact our customer service
- Participate in promotions or surveys
The types of personal information we may collect include:
- Personal Identifiers: Name, postal address, email address, phone number.
- Order Information: Details of products you purchase, billing address, shipping address, and transaction history.
- Payment Information: When you make a purchase, your payment information (such as credit/debit card details) is processed securely by our third-party payment gateways (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.
- Account Information: Username, password, and other details associated with your account.
- Communication Information: Records and copies of your correspondence if you contact us.
- Technical & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, time spent on pages, and other information about your interaction with our Site, collected automatically through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Our Services:
- Process and fulfill your orders, including shipping and handling.
- Create and manage your account.
- Communicate with you about your orders, account, or inquiries.
To Improve Your Experience:
Personalize your shopping experience and present you with products you might like.
Improve our website, products, and services based on your feedback and browsing behavior.
Administer promotions, surveys, or other site features.
For Marketing and Communication (with your consent where required):
Send you newsletters, promotional materials, and other information about our products, special offers, or events that may be of interest to you. You can opt-out of these communications at any time.
For Security and Legal Compliance:
Detect, prevent, and address fraud, security breaches, or other potentially prohibited or illegal activities.
Comply with applicable legal obligations, legal processes, and governmental requests.
Enforce our Terms of Service and other agreements.
3. How We Share Your Information
We value your privacy and do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment and shipping, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
- To Protect Our Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or that of our customers or others.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies (like web beacons and pixels) to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.
What are cookies? Cookies are small text files stored on your device (computer or mobile device) by your web browser.
How we use them: We use cookies to remember your preferences (like login information or cart contents), help us understand how you use our Site, and for marketing purposes.
Your choices: Most web browsers are set to accept cookies by default. You can usually modify your browser setting to decline cookies if you prefer. However, if you choose to disable cookies, some features of our Site may not function properly.
5. Data Security
We are committed to protecting the security of your personal information. We implement a variety of industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access: You can request copies of your personal information.
- The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You can request that we erase your personal information, under certain conditions.
- The right to restrict processing: You can request that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing: You can object to our processing of your personal information, under certain conditions.
- The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to opt-out of marketing communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link in the emails or by contacting us directly.
To exercise any of these rights, please contact us at kurticove@gmail.com.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill your orders, maintain your account, comply with our legal obligations (e.g., for tax and accounting purposes), resolve disputes, and enforce our agreements.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 16 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
9. Third-Party Links
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
KurtiCove Heritage
Company No: 003723963-W
Website: kurticove.com
Email: kurticove@gmail.com
Thank you for choosing KurtiCove Heritage! We appreciate your trust in us.